Privacy Policy for Landouks
Last Updated: 20 January 2024
At Landouks, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.landouks.co.za (the “Website”) or use our services. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personally identifiable information (“Personal Information”) from you when you voluntarily provide it to us, including but not limited to:
- Contact Details: Name, email address, telephone number, and postal address.
- Account Information: Username, password, and other account-related details.
- Transactional Information: Payment details, billing address, and purchase history.
- Professional Information: Employment details, PPRA registration information, and other details relevant to your engagement with Landouks.
Non-Personal Information
We also collect non-personally identifiable information (“Non-Personal Information”) that does not directly identify you. This may include:
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Information on how you interact with our Website, such as pages visited, links clicked, and time spent on the site.
- Cookies and Tracking Data: Data collected through cookies, web beacons, and similar technologies to enhance your browsing experience.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and Improve Our Services: Process transactions, manage user accounts, and deliver a personalized experience.
- Communication: Send you updates, newsletters, marketing materials, and respond to your inquiries.
- Analytics: Monitor and analyze usage and trends to improve the functionality and performance of our Website.
- Compliance: Meet legal, regulatory, and contractual obligations.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our Website, processing payments, and conducting business activities.
- Legal Compliance: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Consent: With your explicit consent or at your direction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your user experience.
- Understand and analyze how you use our Website.
- Provide targeted advertising and personalized content.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Website.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
6. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have certain rights regarding your Personal Information, including:
- Access: Request access to the information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your Personal Information, subject to legal obligations.
- Objection: Object to our processing of your Personal Information.
- Portability: Request the transfer of your Personal Information to another party.
To exercise these rights, please contact us using the contact information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@landouks.co.za
Address: 825 Arcadia Street, Arcadia, 0100